The official ticket page asks you to reach Hohenschwangau village 1.5 to 2 hours before your Neuschwanstein Castle entry time. Your admission time is printed on your ticket.
The official online ticket shop sells tickets for the castle in advance. The Ticket Center Hohenschwangau sells tickets only for the same day from 8:00, subject to availability. Buy your ticket before going uphill.
The castle's directions page gives 30 to 40 minutes from the Ticket Center in the village to the castle on foot. The route climbs a steep paved road.
The shuttle bus takes about 15 minutes from car park P4 to the stop above the castle. The Ticket Center's transport page prices the bus at €3.50 uphill or €5 return. You then walk about 15 minutes down a steep path to the castle entrance.
The horse carriage takes about 20 minutes from opposite Hotel Müller to the stop below the castle. The carriage costs €8 uphill or €4 downhill. You still walk 10 to 15 minutes uphill to the castle entrance. The carriage has no ramp.
The shuttle bus and horse carriage have no timetable or reservations. Allow time for queues at either stop. In winter, snow or ice stops the bus and can close the bridge.
The castle's opening hours page gives 10:00–16:00 from 16 October to 27 March for Neuschwanstein Castle. The castle closes on 1 January and 24, 25 and 31 December.
Your tour number appears on the monitor beside the castle turnstiles. Be in the courtyard before the time on your ticket. Late arrivals cannot join the tour.
Count back: your entry time, then the climb and any transport queue. Reach the village 1.5 to 2 hours before your tour, as the Ticket Center asks.