The walk up to Neuschwanstein Castle takes 30 to 40 minutes from the Ticket Center Hohenschwangau on a steep paved road. The castle's directions page gives about 1.5 km for the walk from the Ticket Center to the castle. The walk is free. Private cars cannot drive up to the castle.
The shuttle bus costs €3.50 uphill or €5 return on the Ticket Center's transport page. The bus ride from car park P4 to the Marienbrücke stop takes about 15 minutes. From the upper bus stop, the walk down to the castle takes about 15 minutes. The downhill path is steep.
The horse carriage costs €8 uphill and €4 downhill. The carriage ride from opposite Hotel Müller to the stop below the castle takes about 20 minutes. From the carriage stop, you walk uphill to the castle for another 10 to 15 minutes. The carriage runs all year and has no ramp.
The shuttle bus and horse carriage have no fixed timetable or reservations. Allow time to queue before either ride. Neither ride reaches the castle gate.
From 16 October to 27 March, Neuschwanstein Castle opens 10:00–16:00 daily; the first tour starts at 10:00 and the last tour of the day finishes at 16:00. The castle is closed on 1 January and 24, 25 and 31 December.
Count back: reach Hohenschwangau village at least 1.5 to 2 hours before your tour, as the official ticket page advises. Be in the castle courtyard before the time on your ticket. Late arrivals cannot join the guided tour.